Privacy Policy
Last updated: August 13, 2026
Everloom ("Everloom," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit everloombrand.com, make a purchase, contact us, or otherwise interact with Everloom.
Information We Collect
When you visit our website, place an order, create an account, subscribe to communications, or contact us, we may collect information including:
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Your name
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Billing and shipping address
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Email address
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Telephone number
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Order and purchase information
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Payment-related information
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Communications you send to us
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Information submitted in connection with custom orders
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Device, browser, and website usage information
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IP address and similar technical information
Payment information is processed through our payment providers. Everloom does not directly store complete payment-card information.
How We Use Your Information
We may use your information to:
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Process and fulfill orders
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Arrange shipping and delivery
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Provide order updates and customer support
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Process returns and refunds
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Respond to inquiries
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Manage custom-order requests
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Improve our website, products, and customer experience
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Prevent fraud and protect our business
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Comply with legal and regulatory obligations
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Send marketing communications when you have chosen to receive them
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
Shopify
Our store is hosted by Shopify.
Shopify provides the ecommerce platform that allows us to offer our products and services to you and may process personal information in connection with your use of our store.
Shopify's handling of personal information is governed by its own privacy practices and policies.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the store, remember preferences, understand how visitors use the website, measure performance, and support marketing activities.
Some cookies are necessary for the website to function, while others may be used for analytics, personalization, or advertising.
Where required by applicable law, you may be given options to manage your cookie preferences.
How We Share Information
We may share personal information with service providers when necessary to operate Everloom.
These may include providers involved in:
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Ecommerce hosting
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Payment processing
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Shipping and fulfillment
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Email communications
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Website analytics
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Customer support
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Fraud prevention
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Marketing and advertising
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Professional and legal services
We may also disclose information when required by law or when reasonably necessary to protect Everloom, our customers, or others.
We do not sell personal information for money.
International Processing
Everloom operates with production in Turkey and business operations in the United States.
Certain information necessary to produce or fulfill an order may therefore be processed or communicated internationally.
We limit the information shared with our makers and service providers to what is reasonably necessary to complete and fulfill orders.
Custom Pet Designs
If you request a custom Everloom piece, you may choose to provide photographs of your pet and other information necessary to create the requested design.
We use this material for purposes related to your custom request, production, customer service, and fulfillment.
Please only submit photographs and other materials that you have the right to provide to us.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and why it was collected.
Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, applicable law may give you certain rights regarding your personal information.
These may include the right to request access to, correction of, or deletion of certain personal information, as well as rights relating to how certain information is used or shared.
To submit a privacy request, please contact us using the information below.
We may need to verify your identity before completing certain requests.
Children's Privacy
Our website is not directed toward children, and we do not knowingly collect personal information directly from children in violation of applicable law.
Our products may be purchased by adults for children, but purchases through our website should be made by an adult.
Third-Party Links
Our website may contain links to websites or services operated by third parties.
Everloom is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal requirements.
When we make changes, we will update the "Last updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us at:
or our Whatapp business line at +1 747 354 7950
Everloom
Los Angeles, California
United States
